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ORGANIZATIONAL
PROFILE |
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102-1 |
Name of the organization |
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Corporate Profile |
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102-2 |
Activities, brands, products,
and services |
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Corporate Profile |
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102-3 |
Location of headquarters |
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Corporate Profile |
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102-4 |
Location of operations |
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Corporate Profile |
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102-5 |
Nature of wnership and legal form |
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Corporate Profile |
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102-6 |
Markets served |
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Corporate Profile |
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102-7 |
Size of the organization |
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Corporate Profile |
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102-8 |
Information on employees and
other workers |
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People Management |
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102-9 |
Supply chain |
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Relations with suppliers |
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102-10 |
Significant changes to the
organization and its supply chain |
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Relations with suppliers |
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102-11 |
Precautionary Principle or
approach |
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Risk Management |
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102-12 |
External initiatives |
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Sustainable Commitment |
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Environmental Performance |
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102-13 |
Membership of associations |
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Innovation |
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STRATEGY |
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102-14 |
Statement from senior
decision-maker |
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Message from Management |
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ETHICS AND INTEGRITY |
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102-16 |
Values, principles, standards,
and norms of behavior |
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Purpose and Vision, Mission and Values |
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102-17 |
Ethics related guidance and concerns - mechanisms |
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Compliance |
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GOVERNANCE |
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102-18 |
Governance structure |
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Governance structure |
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102-20 |
Responsibility for executive-level roles and functions - economic, environmental and social issues |
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Governance structure |
|
102-22 |
Composition of the highest
governance body and its committees |
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Governance structure |
|
102-23 |
President of highest governance entity |
The president of the highest
governance entity is not an executive officer of the organization. Our bylaws
stipulate that the positions of Chairman of the Board of Directors and Chief
Executive Officer or senior executive must not be held by the same person
unless there is a vacant position. |
About our Governance |
|
102-24 |
Nominating and selecting the
highest governance body |
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Governance structure |
|
102-25 |
Conflicts of interest |
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Governance structure |
|
102-26 |
Role of highest governance body
in setting purpose, values, and strategy |
|
Governance structure |
|
102-32 |
Role played by the highest governance entity in sustainability report |
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Governance structure |
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STAKEHOLDER
ENGAGEMENT |
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102-40 |
List of stakeholder groups |
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Relations with Stakeholders |
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102-41 |
Collective bargaining agreements |
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Relations with Stakeholders |
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102-42 |
Stakeholder identification and selection |
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Relations with Stakeholders |
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102-43 |
Approach to stakeholder
engagement |
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Relations with Stakeholders |
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102-44 |
Main concerns and topics raised |
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Relations with Stakeholders |
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REPORTING PRACTICES |
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102-45 |
Entities included in the
consolidated financial statements |
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About the Report |
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102-46 |
Report’s contents and boundaries |
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Materiality |
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102-47 |
List of material topics |
|
Materiality |
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102-48 |
Reformulated data |
After auditing, 2019’s 302-1
energy indicator values shown in the 2020 report have been corrected.
Previous values that have been corrected: Total non-renewable fuels
(65,814GJ), Gasoline A (43,160GJ), Diesel Oil (20,878GJ), Natural Gas
(1,777GJ), Total renewable fuels consumed (68,373GJ), Biodiesel (1,649GJ),
Hydrated Ethanol (66,724GJ), Electricity concession operators (315,281GJ),
Electricity from solar panels (6,914GJ), Total energy consumed 456,381GJ.
Adjustments to 2020/2019 changes were made to reflect new numbers. |
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102-49 |
Alterations made to report |
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About the Report |
|
102-50 |
Period covered by report |
01/01/21 - 12/31/2021 |
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102-51 |
Date of most recent report |
05/31/2021 – date of publication
for the year 2020 |
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102-52 |
Reporting cycle |
Annual |
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102-53 |
Contact point for questions
regarding the report |
|
About the Report |
|
102-54 |
Statement declaring that report complies with GRI Standards |
Essential option report |
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|
102-55 |
GRI content
index |
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GRI and SASB Contents |
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102-56 |
External assurance |
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About the Report |
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MATERIAL THEMES |
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ECONOMIC SERIES |
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ECONOMIC-FINANCIAL PERFORMANCE |
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GRI 201: ECONOMIC
PERFORMANCE |
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103-1 |
Explanation of the material
topic and its Boundary |
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Business Model |
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103-2 |
Management approach and its
components |
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Business Model |
|
103-3 |
Evaluation of the management
approach |
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Business Model |
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201-1 |
Directly economic value generated and
distributed economic value |
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Annual Earnings |
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CORPORATE GOVERNANCE AND INTEGRITY |
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GRI 205: ANTI-CORRUPTION |
|
103-1 |
Explanation of material topic and its boundary |
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About our Governance |
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Compliance |
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103-2 |
Management approach and its components |
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About our Governance |
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Compliance |
|
103-3 |
Evaluation of management approach |
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About our Governance |
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Compliance |
|
205-1 |
Operations assessed for corruption related risk |
There is no quantitative view of the processes evaluated. Our Integrity Program is still being implemented so it has not reached all company processes. |
|
|
205-3 |
Confirmed cases of corruption and measures taken |
Confidential - internal information |
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LEGAL AND REGULATORY COMPLIANCE |
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GRI 206: UNFAIR COMPETITION |
|
103-1 |
Explanation of material topic and its boundary |
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Risk Management |
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103-2 |
Management approach and its components |
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Risk Management |
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103-3 |
Evaluation of management approach |
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Risk Management |
|
206-1 |
Legal actions for unfair competition, trust and monopoly practices |
None |
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GRI 419: SOCIOECONOMIC COMPLIANCE |
|
409-1 |
Non-compliance with social and economic aspects of laws and regulations |
For the year 2021, we did not identify any non-compliance with laws and/or regulations related to social and economic aspects. |
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SASB: COMPETITIVE BEHAVIOR AND OPEN INTERNET |
|
TC-TL-520a.1 |
Total amount of monetary losses arising from legal proceedings associated with regulatory sanctions for anti-competitive behavior |
None |
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ENVIRONMENTAL SERVICES |
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CLIMATE MANAGEMENT (EMISSIONS, CLIMATE-CHANGE IMPACTS, ENERGY) |
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GRI 305: EMISSIONS |
|
103-1 |
Explanation of material topic and its boundary |
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Environmental Performance |
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103-2 |
Management approach and its components |
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Environmental Performance |
|
103-3 |
Evaluation of management approach |
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Environmental Performance |
|
305-1 |
Direct (Scope 1) GHG emissions |
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Environmental Performance |
|
305-2 |
Indirect (Scope 2) GHG emissions from purchasing energy |
|
Environmental Performance |
|
305-3 |
Other indirect (Scope 3) GHG emission |
|
Environmental Performance |
|
305-5 |
Reduction of Greenhouse Gas Emissions (GHG) |
|
Environmental Performance |
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GRI 201: ECONOMIC PERFORMANCE |
|
201-2 |
Financial implications and other risks and opportunities arising from climate change |
|
Environmental Performance |
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GRI 302: ENERGY |
|
302-1 |
Energy consumed by the organization |
|
Environmental Performance |
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SASB: OPERATIONS’ ENVIRONMENTAL FOOTPRINT |
|
TC-TL-130a.1 |
(1) Total energy consumed (2) electricity percentage (3) renewable energy percentage |
|
Environmental Performance |
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WASTE MANAGEMENT |
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GRI 306: WASTE |
|
103-1 |
Explanation of material topic and its boundary |
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Environmental Performance |
|
103-2 |
Management approach and its components |
|
Environmental Performance |
|
103-3 |
Evaluation of management approach |
|
Environmental Performance |
|
306-1 |
Waste generated and related material impacts |
|
Environmental Performance |
|
306-2 |
Managing material waste-related impacts |
|
Environmental Performance |
|
306-3 |
Waste generated |
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Environmental Performance |
|
306-4 |
Waste diverted from disposal |
|
Environmental Performance |
|
306-5 |
Waste directed to disposal |
|
Environmental Performance |
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SASB: END-OF-LIFE PRODUCT MANAGEMENT |
|
TC-TL-440a.1 |
(1) Materials recovered through send-back programs, percentage of recovered materials that were (2) reused, (3) recycled, and (4) landfilled |
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Environmental Performance |
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SOCIAL SERIES |
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WORKERS’ HEALTH AND SAFETY |
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GRI 403: OCCUPATIONAL HEALTH AND SAFETY |
|
103-1 |
Explanation of material topic and its boundary |
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Health and Safety |
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103-2 |
Management approach and its components |
|
Health and Safety |
|
103-3 |
Evaluation of management approach |
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Health and Safety |
|
403-3 |
Occupational health services |
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Health and Safety |
|
403-4 |
Worker participation, consultation and communication with workers on occupational health and safety |
|
Health and Safety |
|
403-5 |
Occupational health and safety training for workers |
|
Health and Safety |
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403-9 |
Workplace accidents |
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Health and Safety |
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CUSTOMER EXPERIENCE AND SATISFACTION |
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GRI 418: CUSTOMER PRIVACY |
|
103-1 |
Explanation of material topic and its boundary |
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Customer experience |
|
103-2 |
Management approach and its components |
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Customer experience |
|
103-3 |
Evaluation of management approach |
|
Customer experience |
|
Customer experience |
Customer experience |
There are no substantiated complaints. There is a high level of care and serious approach to the subject in customer facing roles. There were several training programs, internal communications from leaders and communications via corporate network. |
|
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CUSTOMER PRIVACY AND CYBER SECURITY |
|
103-1 |
Explanation of material topic and its boundary |
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Customer experience |
|
103-2 |
Management approach and its components |
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Customer experience |
|
103-3 |
Evaluation of management approach |
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Customer experience |
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SASB: CUSTOMER PRIVACY |
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TC-TL-220a.1 |
Description of policies and practices related to behavioral advertising and customer privacy |
|
Customer experience |
|
TC-TL-220a.3 |
Total amount of monetary losses arising from customer privacy related procedures |
No customer privacy related incidents were logged in the period. |
|
|
SASB: DATA SECURITY |
|
TC-TL-230a.1 |
(1) Number of breaches of data privacy, (2) percentage involving personally identifiable information (PII), (3) number of customers affected |
No data breaches were logged in the period. |
|
|
TC-TL-230a.2 |
Description of method used to identify and address data security risks, including use of third-party cybersecurity standards |
|
Customer experience |
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INNOVATION |
|
103-1 |
Explanation of material topic and its boundary |
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Innovation |
|
103-2 |
Management approach and its components |
|
Innovation |
|
103-3 |
Evaluation of management approach |
|
Innovation |
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NETWORK RELIABILITY AND SYSTEM AVAILABILITY |
|
103-1 |
Explanation of material topic and its boundary |
|
Network Reliability |
|
103-2 |
Management approach and its components |
|
Network Reliability |
|
103-3 |
Evaluation of management approach |
|
Network Reliability |
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SASB: SYSTEMIC RISK MANAGEMENT: |
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Network Reliability |
(1) Average system outage frequency and (2) average customer outage duration |
|
Network Reliability |
|
Network Reliability |
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GRI 203: INDIRECT ECONOMIC IMPACTS |
|
103-1 |
Explanation of material topic and its boundary |
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Digital Inclusion |
|
103-2 |
Management approach and its components |
|
Digital Inclusion |
|
203-1 |
Investments in infrastructure and support for services |
|
Digital Inclusion |
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ATTRACTION AND RETENTION |
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GRI 401: EMPLOYMENT |
|
103-1 |
Explanation of material topic and its boundary |
|
People Management |
|
103-2 |
Management approach and its components |
|
People Management |
|
103-3 |
Evaluation of management approach |
|
People Management |
|
401-1 |
New hires and employee turnover |
|
People Management |
|
401-2 |
Benefits offered to full-time employees that are not offered to temporary or part-time employees |
|
People Management |
|
Extra GRI disclosures - indicators not included in the materiality, but which Algar decided to report in order to continue the historical series and ensure comparability |
|
SOCIAL SERIES |
|
GRI 404: TRAINING AND EDUCATION |
|
404-1 |
Average annual training hours per employee |
|
People Management |
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GRI 405: DIVERSITY AND EQUAL OPPORTUNITIES |
|
405-1 |
Diversity - governance and employees |
|
People Management |
